Casino Calzone Affiliates
Casino Calzone is a decent casino as Dunover stated so they must have a reason for asking for so many documents. Affiliates, casino reps, and all. Casino Calzoneās online casino offers 24-hour customer service every day of the week. You can get this service through a friendly live chat feature, with a good response time. There is also a lot of information on the Casino Calzone site that can answer most of the questions you may have. This is a big plus, as it will save you a lot of time. Casino Calzone is operated by MT SecureTrade Limited, a company incorporated under the laws of Malta with registration number C56545 and registered address at.
Ruling
Resolved - Both the submitting complainant and Calzone Affiliates have informed us that this issue has been resolved and the player has received their funds.
Read our Calzone Casino Review.
Player's Complaint
HI..Basically another case of non-payment of commission. Owed 128 euros from March, should have been paid April. Payments used to be reliable coming around middle of following month, last couple have had to Skype before being paid via Neteller near end of the month. I am also owed 287 from April and although that's not technically overdue as I type this, it's seems inevitable there will be a subsequent issue with this payment too. Have Skyped A**** my old aff contact, no reply in a month. I managed to find a nameless contact simply called Calzone****Affiliates who did reply eventually saying they'd 'chase it up with accounts' and of course nothing, I enquired again following week as I was told to if it didn't get paid, same reply about chasing it up with accounts, same radio silence, same outcome - nothing. I understand the COVID19 situation but every other programme has paid as usual and with the selling off and changing ownership of a few MT Sec sites recently I suspect all is not well. Thanks
4 Responses
Hi dunover - welcome back.
I'll contact the affiliate program and see what we can find out for you.
Thanks,
ThePOGG
Well, received what appears to be a mass e-mail just now:
Please see below message from Casino Calzone Management:
'We are fully aware that a number of affiliate payments are currently outstanding. We apologise for any inconvenience caused. Supplier payments have been held back on the advice of our advisors due to an ongoing issue. We had initially expected this to be resolved some time ago yet it has unfortunately dragged on for much longer than expected. We expect to be able to provide an update by the end of next week at the very latest (22 May 2020). Your patience and support is much appreciated.'
Yes, they did send an e-mail on 22 May in the evening stating aff payments would begin the following week again. I am pleased to say they paid both the late March commission and April's commission today 26 May, thus bringing the account up to date. As such this matter is resolved. I must add though that when the problem first materialized with lateness 4 weeks ago in April, had we been notified at the time then this complaint would not have been necessary. Thanks, D
Casino Calzone Affiliates -
Hi dunover,
Thanks for letting us know - it is appreciated!
ThePOGG
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Casino Calzone Affiliates And Subsidiaries
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